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To be A Call Center Agent May 12, 2008

Posted by Nylarej in Uncategorized.
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7 comments

Have you ever imagined this lifestyle? Inconsecutive hours of sleep.

Agents in a smiling face on-the-go

Agents in a smiling face on-the-go

No exact breakfast and lunch. Taking a bath around 6:00 or 9:00 p.m. As you wake up, glimpse at the watch. Ride a jeepney at 11:00 p.m. Wet-haired inside an air-conditioned room. Putting up headsets and microphone into your head. Talking over the phone while typing over the keyboard. Coffee at midnight. Trying to be resilient when irate customers are on it. Yes! This is a life of a call center agent. Isn’t it incredible? (more…)